Data Management & Hygiene
Update records: Keep contact details, account status, and customer lifecycle stages current.
Clean databases: Remove duplicates, fix errors, and merge old entries.
Log interactions: Record emails, calls, meetings, and support requests directly into the customer profile.
Campaign Execution
Segment audiences: Group contacts by behaviour, demographics, or purchase history for targeted outreach.
Run campaigns: Launch email, SMS, or loyalty promotions directly through the CRM tool.
Automate workflows: Set up triggers and automated follow-up tasks for sales and support reps.
Reporting & Analysis
Build dashboards: Track key metrics like lead conversion rates, campaign open rates, and pipeline health.
Share reports:
Deliver regular performance metrics and updates to sales and marketing leadership.
Identify trends: Spot shifts in customer behaviour and suggest tactical changes.
Team Coordination
Bridge departments: Serve as the operational link between sales, marketing, and customer service teams.
Support adoption: Train staff on basic CRM use and troubleshoot daily system issues.
Pay: ₹15,000.00 - ₹30,000.00 per month
Perks
Cell phone reimbursement
Internet reimbursement
Provident Fund