Roles & Responsibilities
Handle customer calls, WhatsApp & chat queries.
Understand customer requirements and provide solutions.
Manage complaints and ensure timely resolution.
Follow up with customers and maintain records.
Coordinate with Sales, Dispatch & Accounts teams.
Update customer/order details accurately.
Maintain daily call and follow-up reports.
Escalate important issues to the concerned team.
Maintain qualified customer relationships.
Candidate Requirements
12th Pass / Graduate.
Freshers are welcome.
Positive English communication skills.
Basic computer knowledge.
Positive listening and problem-solving skills.
Comfortable with rotational shifts.
Positive attitude and willingness to learn.
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits
Commuter assistance
Health insurance
Life insurance
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10 ?
How many months of experience do you have in calling related domain ?
What's your last in-hand salary ?