Technical Support:
Provide installation, calibration, and repair services for all products represented by MTPL.
Utilize Electronics Repair Application Software and LAN networking knowledge to troubleshoot and resolve customer issues effectively.
Customer Handling
Engage with customers to understand their needs and provide tailored solutions.
Conduct training sessions for customers on product usage and best practices.
Sales Support
Collaborate with the sales team to generate leads and assist in product demonstrations.
Actively participate in achieving team targets by supporting sales initiatives.
Adaptability and Learning
Demonstrate a robust ability to learn and adapt to recent technologies and tools as they become available.
Travel Requirements
Be physically fit for extensive travel to customer locations and industry events.
Performance and Reliability
Exhibit consistent and reliable performance in all tasks and responsibilities.
Qualifications
Technical Skills:
Proficient in electronics repair and related application software.
Strong understanding of LAN networking principles.
Customer Handling
Excellent interpersonal skills with a focus on customer satisfaction.
Leadership Qualities
Demonstrated leadership qualities to guide and motivate team members.
Communication Skills
Robust verbal and written communication skills to effectively convey technical information.
Performance Orientation
Proven ability to achieve targets consistently and contribute to team success.
📌 Customer Support Engineer New Delhi
🏢 Primum Talent
📍 New Delhi
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