Join our Customer Support team and gain hands-on experience by supporting real customers on live software products. This internship is designed for students and fresh graduates who want practical exposure to customer support operations in a professional work setting.
Unlike classroom training or dummy projects, interns will work alongside experienced customer support executives and learn how to handle real customer interactions.
What You Will Work On
Support customers using live software products.
Handle customer queries through calls, WhatsApp, email, and support channels.
Understand and resolve customer issues.
Escalate technical issues to the appropriate teams.
Maintain customer support records and follow-up updates.
Learn customer communication and issue resolution.
Work closely with the Product, QA, and Development teams.
Products You Will Support
Live mobile applications with 200,000 downloads.
Real-time communication platform.
Live ERP system.
Other production software used by real customers.
What You Will Learn
Skilled Customer Support
Customer Communication Skills
Call Handling
WhatsApp & Email Support
Ticket Management
Issue Resolution Process
CRM & Support Workflow
Team Collaboration
Eligibility
Freshers and students are welcome.
Basic English typing skills are required.
Basic computer knowledge.
Positive attitude and willingness to learn.
Internship Details
Duration: 6 Months
Full time Internship
Professional Training by Senior Customer Support Team
Internship Completion Certificate
Hands-on experience with live production products
Outstanding performers may be considered for future career opportunities based on performance and business requirements.