We are looking for a friendly, professional, and guest-focused Front Desk Associate to join our Front Office team.
Key Responsibilities Welcome and greet guests in a warm and skilled manner. Handle guest check-in and check-out procedures efficiently. Manage room reservations, cancellations, and modifications.

Provide information about hotel facilities, services, and local attractions. Handle guest queries, requests, and complaints professionally. Coordinate with Housekeeping, F&B;, Maintenance, and other departments.

Maintain accurate guest records and front-office documentation. Handle cash, card payments, billing, and other front-office transactions as required. Ensure proper shift handover and maintain front-desk records.

Follow hotel policies, SOPs, and guest-service standards. Maintain a professional appearance and courteous communication at all times.

Requirements Minimum 1 year of experience in a hotel Front Office role preferred. Freshers with valuable communication and a positive attitude may also be considered. Positive verbal and written communication skills.

Pay: ₹11,000.00 - ₹16,000.00 per month

Benefits
Food provided
Leave encashment
Provident Fund

Work Location: In person

📌 Front Desk Associate Hyderabad
🏢 Hotel Hyderabad Grand
📍 Hyderabad