13 Aug
|
Novello globe hotel u0026 Resorts
|
Mussoorie
13 Aug
Novello globe hotel u0026 Resorts
Mussoorie
Managing the front office/reception team and daily operations.
Handling guest check-in and check-out efficiently.
Ensuring excellent guest service and resolving complaints.
Managing room reservations, cancellations, and availability.
Coordinating with Housekeeping, Food & Beverage, Maintenance, and Security.
Monitoring front-desk cash handling, billing, and daily reports.
Training, scheduling, and evaluating front office staff.
Maintaining hotel standards, SOPs, and guest-service procedures.
Handling VIP guests and special requests.
Monitoring occupancy, room rates, and front-office revenue.
Preparing daily/monthly operational reports.
Ensuring compliance with hotel policies and safety procedures.
Supporting the General Manager/Operations Manager in achieving guest-satisfaction and revenue targets.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Manager Mussoorie
🏢 Novello globe hotel u0026 Resorts
📍 Mussoorie