Job Requirements Role & responsibilities

Achieve and consistently exceed monthly collections targets.

Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts.

Handle cancellation retention processes and encourage advance collections to reduce payment delays.

Generate and dispatch demand notices and payment reminders to customers for timely collections.

Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps.

Work Experience Skills

Required

Advanced Communication

Customer Orientation

Relationship Building

Interdepartmental Coordination Advantages Perks:

Office Perks
Office cab/shuttle
Cafeteria
Office gym





Professional Support & Learning
Job and soft‑skill training
Skilled degree assistance
Sponsorship for education
Rewards and recognition
Course reimbursements

Financial Benefits
Mobile bill reimbursements
Performance bonus
Relocation assistance
Car lease
Loyalty discount
Employee referral program

Health & Insurance
Health insurance
Life insurance

Leave Entitlements
Annual leave
Maternity leave

*Pls note some benefits are grade specific and may not be applicable to your grade.

📌 Manager Crm Operations Mumbai
🏢 Kalpataru
📍 Mumbai