We are looking for a proactive and detail-oriented Product Operations Coordinator to support the execution, coordination, onboarding, and operational activities for Ledger Genie, an AI-driven accounting automation platform.

The candidate will coordinate with Development, QA, Operations, Clients, and Management teams to ensure smooth execution of workflows, product releases, onboarding activities, issue resolution, and operational tracking.

Key Responsibilities
Coordinate between Development, QA, Support, Operations, and Management teams
Track project milestones, pending tasks, ETAs, and issue resolution
Conduct follow-ups, escalation management, and status reporting
Prepare MOMs, trackers, dashboards, and operational reports
Support UAT, release coordination, and workflow validation
Coordinate client onboarding, implementation, and product demos
Assist teams in understanding accounting workflows and operational requirements
Maintain proper documentation, issue logs, and workflow updates
Gather client feedback and coordinate internally for improvements

Required Skills
Valuable understanding of bookkeeping and accounting concepts




Knowledge of Cash Basis and Accrual Basis accounting
Solid coordination, communication, and stakeholder management skills
Understanding of SaaS/product operations and workflow management
Basic understanding of SDLC, UAT, and release processes
Proficiency in Excel, reporting, and tracking tools
Exposure to automation, APIs, AI tools, Python, or Selenium is an added advantage
2 5 years of experience in:
Product Operations
Fintech/SaaS Coordination
Accounting/KPO/BPO operations
Client Onboarding or Implementation Support

Education
Bachelor s degree in commerce, Finance, IT, Computer Applications, or related field
MBA / M.Com / Automation certifications will be an added advantage

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Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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