Job Title: International voice support – Customer Support
Job Type: Full-Time
Industry: BPO / Customer Support
Hiring Drive: 14th August
Venue: Our Salt Lake Office, Kolkata (Work from Office)
Job Summary: We are hiring agile and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.
Key Responsibilities
Engage with international customers via calls/chats/emails
Provide accurate information and resolve queries professionally
Promote products, services, and special offers
Deliver exceptional customer experience while meeting targets
Work efficiently in a quick-paced environment with rotational shifts and night shift
RequirementsGraduate in any discipline.
Freshers are eligible.
Excellent spoken English and communication skills.
Valuable listening and interpersonal skills.
Basic computer knowledge.
Customer-service-oriented approach.
Willingness to work in rotational/night shifts.
Comfortable with 2 rotational weekly offs.
Immediate joiners are preferred.
BenefitsCTC: ₹2.55 LPA
In-Hand Salary: ₹16,500 – ₹17,000 per month
Night Shift Allowance: ₹3,000 per month
Working Schedule
5 Days Working
2 Rotational Weekly Offs
Rotational & Night Shifts