Job Title: L2 Desktop Support Engineer – Field / Site Support (Mumbai Colaba, 1 Month Contract)

Location: Mumbai – Colaba
Job Type: Contract (1 Month)
Experience: 2–5 Years

Job Summary:
We are hiring an L2 Desktop Support Engineer for a short-term project at a construction/project site in Mumbai (Colaba). The role involves providing end-user support, basic networking, and handling IT infrastructure at site locations. Candidates must be comfortable with field work and traveling between sites if required.

Key Responsibilities:
Provide L1/L2 end user support for desktops, laptops, printers, and software issues
Troubleshoot Microsoft Outlook (PST/OST), Teams, and OneDrive
Support project applications such as AutoCAD, Primavera, and MS Project
Install, configure, and maintain desktops, laptops, printers, and peripherals
Handle basic network troubleshooting (LAN, Wi-Fi) and coordinate with vendors
Support IT infrastructure including CCTV, biometric devices, access control, and AV systems
Ensure smooth functioning of IT systems at project/site locations
Maintain IT asset records and update documentation regularly
Follow company IT policies, SOPs, and compliance standards

Required Skills:




Solid knowledge of Desktop Support and End User Support (L2 Level)
Experience with Active Directory / Azure AD (user management, basic troubleshooting)
Knowledge of networking fundamentals (LAN, Wi-Fi, IP configuration)
Hands-on experience with hardware and peripheral devices
Familiarity with Microsoft tools (Outlook, Teams, OneDrive)
Basic understanding of CCTV, biometric, and AV systems

Preferred Candidate Profile:
2–5 years of experience in IT Support / Field Support roles
Experience working at construction or project sites is an advantage
Positive communication and troubleshooting skills
Willingness to travel between sites

Keywords:
Desktop Support Engineer, L2 IT Support, End User Support, Field Support Engineer, Site IT Support, Active Directory, Azure AD, Outlook Support, LAN Networking, WiFi Support, Hardware Engineer, Printer Support, CCTV, Biometric Systems, AV Support, Construction Site IT

Note: Immediate joiners preferred. This is a high-priority, short-term requirement.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Senior Desktop Support Engineer Colaba
🏢 care infotech
📍 Colaba