Ebizfiling India Pvt Ltd is a leading legal, tax, and compliance service provider offering end-to-end solutions for business registrations, filings, and corporate compliance across India. We are committed to delivering productive, transparent, and technology-driven services to our clients.
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Position: Payment and Process Specialist
Location: Ahmedabad
Experience Required: Minimum 1 year
Key Responsibilities:
Handle end-to-end post-payment processes after payment confirmation from the Client Handling Team.
Accurately mark and update payment details in the CRM system.
Send payment confirmation and process-related emails to clients in a professional manner.
Allocate and coordinate work with the Execution Team to ensure timely completion of tasks.
Update and maintain records in the Finance Module of the CRM.
Manage store credit and refund-related activities within the CRM system.
Negotiate with clients regarding store credits and refunds in line with company policies.
Prepare,
submit, and track Credit Note Forms and Invoice Forms.
Perform necessary actions in the Store Credit and Refund Module of the CRM.
Ensure proper documentation, compliance, and closure of all assigned cases.
Coordinate with internal teams to maintain smooth operational workflows.
Allocate work to the Execution Team to ensure timely completion of tasks.
Qualifications & Skills:
Graduate or above from a recognized university.
Minimum 1 year of relevant experience.
Strong verbal and written communication skills.
Confident and client-focused personality.
Quick learner with the ability to adapt to current tools and processes.
Good organizational and coordination skills.
Basic knowledge of CRM systems and finance processes is preferred.
Job Type: Full time
Pay: ₹250,000.00 - ₹400,000.00 per year
Work Location: In person
📌 Payment & Process Specialist Science City
🏢 Ebizfiling India Private
📍 Science City
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