Senior Manager – B2 B International Holidays & Global Agent Network City Laila Global Travel is looking for an experienced B2 B travel skilled to build and lead our B2 B international holiday business from our Bengaluru office. This is not just a travel-agent sales position. We are looking for somebody who can take complete ownership of: Agent acquisition → agent activation → enquiry → quotation → package conversion → supplier coordination → payment → booking → repeat business. The successful candidate should already understand the Indian B2 B travel ecosystem and ideally have relationships with travel agents, DMCs, suppliers and tourism partners in India and international markets. What You Will Own1. B2 B Travel Agent Network Build and grow City Laila's network of travel agents across: India UAEGCCSoutheast Asia Europe Africa Other international markets Responsibilities include: Identify potential travel agents. Contact and onboard new B2 B partners. Conduct online and offline agent meetings. Create strong relationships with agency owners and decision-makers. Activate newly registered agents. Re-engage inactive agents. Generate repeat bookings from existing agents. Organize agent presentations, webinars and product-training sessions. Represent City Laila at travel trade events and networking opportunities. We are particularly interested in candidates who already have an active network of travel agents.2. International Holiday Packages The candidate should have strong practical knowledge of international holiday packages including: Europe, Switzerland, France, Italy, Spain, Greece, Austria, Germany, UK, Turkey, GCC & Middle East UAE, Saudi Arabia, Oman, Qatar, Bahrain, Jordan, Asia, Thailand, Singapore, Malaysia, Vietnam Indonesia/Bali, Japan, South Korea, Hong Kong, Indian Ocean & Premium Leisure, Maldives Mauritius, Seychelles Knowledge of additional destinations will be an advantage.3. Package Sales & Quotations You will be responsible for ensuring B2 B agents receive fast, competitive and accurate quotations. You should understand: FIT packages Group packages Hotels Flights Sightseeing Transfers Attractions Visas Travel insurance Meal plans Tour guides SIC/private transfers Honeymoon packages Family holidays Luxury holidays Corporate and incentive travel You should be capable of reviewing an itinerary and immediately identifying whether the routing, hotel selection, activities and pricing make commercial sense.4.



DMC & Supplier Network Development You will continuously identify and negotiate with: International DMCs Hotels Attraction suppliers Transfer companies Visa partners Destination specialists Ground-handling companies Responsibilities include: Negotiate B2 B rates. Compare multiple suppliers. Improve margins. Develop credit arrangements where commercially appropriate. Identify backup suppliers. Resolve supplier disputes. Track supplier performance. Build direct destination relationships. We want somebody who thinks: Can we buy this better, package it better and sell it better?5. B2 B Sales & Revenue Ownership This is a commercially accountable position. You will own: Monthly B2 B sales. Gross profit. Agent activation. Repeat bookings. Conversion rate. Outstanding collections. Destination-wise performance. Sales pipeline. You should be comfortable working with ambitious revenue and gross-profit targets.6. Lead & CRM Management Every B2 B enquiry must be properly managed. Responsibilities include: Monitor incoming agent enquiries. Ensure enquiries are assigned immediately. Track quotation turnaround time. Monitor follow-ups. Review lost enquiries. Identify reasons for lost bookings. Maintain accurate CRM stages. Track agent activity. Maintain complete booking history. No important enquiry should disappear because somebody forgot to follow up.7. Team Leadership You will eventually lead a B2 B international-holiday team consisting of functions such as: Senior Manager – B2 B International Holidays↓B2 B Sales Executives↓International Package Specialists↓Itinerary / Quotation Support↓B2 B Agent Coordination You will: Set targets. Allocate leads. Review quotations. Conduct daily sales reviews. Conduct weekly pipeline meetings. Train team members. Improve destination knowledge. Monitor follow-ups. Review performance. Coach underperforming employees.8. Financial & Collection Discipline This is extremely important. The candidate must maintain strict controls around: Agent credit. Outstanding payments. Supplier payments. Booking confirmation. Approved company bank accounts. Credit limits. Agent ledger reconciliation. Cancellation charges.



Refunds. Who We Are Looking For: Mandatory Requirements✅ Minimum 7 years of travel industry experience✅ At least 4–5 years in B2 B travel / international holidays✅ Strong international destination knowledge✅ Experience working with travel agents✅ Experience selling customized international packages✅ Experience dealing with international DMCs and suppliers✅ Strong B2 B sales and negotiation ability✅ Good understanding of pricing and gross profit✅ Excellent English and Hindi communication✅ Strong CRM and reporting discipline✅ Team-management experience✅ Ability to work from our Bengaluru office Strong Preference Candidates will receive additional preference if they:⭐ Already manage a network of 200+ travel agents⭐ Have personally handled large B2 B accounts.⭐ Can demonstrate repeat business generated from travel agents.⭐ Have relationships with DMCs across multiple destinations.⭐ Have worked with an OTA, DMC, tour operator or large travel agency.⭐ Understand both India outbound and GCC outbound travel markets.⭐ Have experience attending SATTE, OTM, ATM, TTF or similar travel trade events.⭐ Have managed a B2 B team previously. We Are NOT Looking For This role may not be suitable if your experience is primarily: Ticketing only. Domestic travel only. B2 C counter sales only. Operations without sales responsibility. Calling agents without generating bookings. Creating itineraries without commercial ownership. We need somebody capable of building a business vertical, not simply processing bookings. Compensation Fixed Salary₹70,000 – ₹1,50,000 per monthdepending on: Experience. Existing agent network. International destination knowledge. Previous revenue responsibility. Team-management experience. Performance Incentive I strongly recommend keeping an additional uncapped or structured performance incentive based primarily on collected gross profit, rather than only sales value. For example, a strong manager earning ₹90,000–₹1 lakh should be capable of earning substantially more when they build a profitable B2 B vertical. How to Apply Please send: Updated CVCurrent salary Expected salary Notice period Current location Number of years in B2 B travel Approximate number of active travel-agent relationships Top international destinations handled Previous monthly/annual B2 B sales handled Team size previously managed hr@ Bengaluru – Work From Office

📌 Senior Manager –b International Holidays & Global Agent Network (Chhattisgarh)
🏢 Citylaila
📍 Chhattisgarh