Freshers are WELCOME! Company Name: International BPO Process: E-commerce Work Mode: In office Working Days: 5.5 days working Shift: Rotational Shift Job Location: Jaipur, Mansarovar Role Responsibilities:
- Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.
- Resolve customer queries, concerns, and complaints effectively.
- Provide accurate information regarding products, services, and policies.
- Maintain customer satisfaction and quality standards.
- Update customer interactions and details in the system.
- Follow company communication guidelines and processes.
- Escalate unresolved issues to the concerned department when required. Required Experience & Skills:
- Fresher to 2 years of experience in Customer Service.
- Excellent English communication skills required.
- Comfortable working in rotational shifts. Additional Information:
- Immediate joiners preferred.
- Cab/Transport facility or allowances as per company policy. Apply at:
[email protected]
📌 Customer Service Manager (2 Years Relevant Experience Required) (Jaipur)
🏢 PineQ Lab Technology
📍 Jaipur