Job Description

Proactively develops and creates customer relationships in his/her area of responsibility

- Is accountable for developing KONE position in his/her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures customer satisfaction and solving complaints with the rest of the KONE team
- Documents the customer and contact information, maintains customer data

Sell

- Proactively generates opportunities from existing customer base
- Collaborates with maintenance team for leads (maintenance technicians)
- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Is accountable for finding customer needs and that KONEs solution matches with the needs




- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
- Validates that the contents of the contract are in line with the negotiation process outcome
- Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Supports the finance function in money collection.
- Is responsible for the account over the entire sell process and customer relationship
- Drives execution of her/his individual sales plan

📌 Engineer- Service Sales (Elevator) (Hyderabad)
🏢 Kone
📍 Hyderabad