Now Lead – Platform Operations
Location: Bengaluru
Experience: 13+ years
Employment Type: Full-Time
Role Summary
Role Overview
The Platform Operations Lead is responsible for leading enterprise platform operations, ensuring reliability, availability, performance, and operational excellence across critical business platforms.
This role provides strategic leadership for production support, Site Reliability Engineering (SRE), service governance, incident management, and continuous improvement initiatives.
The individual serves as the primary escalation point for critical issues while driving operational maturity, automation, and stakeholder satisfaction.
The position requires deep expertise in Service
Now architecture, robust leadership capabilities, and experience operating in large-scale, 24x7 enterprise environments.
Key Responsibilities
1.
Platform Operations Leadership
Own end-to-end platform operations and production support delivery.
Ensure platf
📌 Lead - ServiceNow – Platform Operations (Whitefield)
🏢 ATT
📍 Whitefield
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