Client Servicing HOD (Experiential Marketing, BTL & Mall Decor Events) (Thrissur)

Client Servicing HOD (Experiential Marketing, BTL & Mall Decor Events) (Thrissur)

14 Aug
|
Sonar Conectar Media and Entertainment
|
Thrissur

14 Aug

Sonar Conectar Media and Entertainment

Thrissur

Job Type: Full-time

????? ???????? ????? & ????????????? ??? ?We are an experiential events and design company that transforms spaces into unforgettable brand moments — from mall installations and gamification zones to large-scale corporate events, immersive brand activation, and experiential campaigns. Based in Bangalore, we partner with some of India's most exciting brands to create engaging event experiences and memorable consumer interactions.⚠ Please Read Before ApplyingOnly apply if you have 7–10 years of Client Servicing experience within an Events / Experiential / BTL agency, including experience leading or heading a client servicing function. This is a hard requirement — other backgrounds will not be shortlisted.This role is exclusively for professionals with agency-side experience in Events, Experiential Marketing, Brand Activations, Exhibitions, Corporate Events, Retail Activations, or Event Production environments.Profiles from advertising agencies, digital marketing agencies, branding agencies, media agencies, or brand-side marketing teams will not be aligned to this role.?Key Responsibilities:Head the Client Servicing department for events, activations, and experiential projects, and define its strategic directionBuild and manage long-term, senior-level client relationships across corporate events, BTL activations,



and mall decor installationsAct as the primary escalation point and trusted advisor for key clients on all live eventsLead high-value client conversations, negotiations, and strategic proposals for experiential and event campaignsDrive PAN team engagement, motivation, and alignment with company objectives across events deliveryOwn financial performance, P&L;, and profitability across the events client portfolioPartner with leadership on growth strategy, innovation, and recent business direction for events and activationsBuild, mentor, and retain a high-performing client servicing team focused on event executionReview post-event performance and client feedback, and drive continuous improvementSkills & Competencies:7–10 years of Client Servicing experience within an Events / Experiential / Brand Activation agency (mandatory), including team leadership experienceBachelor's degree required; MBA strongly preferredExceptional leadership and strategic planning skillsProven experience in agency-based client servicing (experiential / events / BTL preferred)Comfortable using AI tools (Claude, Gemini, ChatGPT etc.) to enhance client presentation, proposal, reporting, and day-to-day efficiency? Location: Kalyan Nagar, Bangalore? Reports To: Director? Employment Type: Full-Time

📌 Client Servicing HOD (Experiential Marketing, BTL & Mall Decor Events) (Thrissur)
🏢 Sonar Conectar Media and Entertainment
📍 Thrissur

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