Job Summary

We are seeking an experienced SCCM/MECM Engineer (L2/L3) to design, implement, manage, and support Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune environments. The role involves application deployment, patch management, endpoint health, reporting, OS deployment, and troubleshooting across enterprise environments, ensuring service levels, security compliance, and operational excellence.

Location: Noida/Pune/Hyderabad

Key Responsibilities

SCCM / MECM Administration

- Design, plan, implement, and manage the SCCM/MECM hierarchy.
- Administer and troubleshoot SCCM components such as:
- Management Point (MP)
- Distribution Point (DP)
- Software Update Point (SUP)
- Reporting Services (SSRS)
- WSUS
- Cloud Management Gateway (CMG)
- Internet-Based Client Management (IBCM)
- Perform SCCM disaster recovery and backup/restore operations.

Application Deployment & Endpoint Management

- Create, deploy, and troubleshoot Applications and Packages via SCCM/MECM.
- Manage enterprise endpoints and servers, ensuring SCCM client health.
- Perform remote management and troubleshooting of Windows endpoints.
- Handle unattended/silent installations and Windows OS interactions.

Patch & Update Management

- Ensure monthly patching of servers and endpoints using SCCM/MECM in line with organizational standards.
- Troubleshoot issues related to SUP, WSUS, and client-side patching.
- Understand vulnerability reports and mitigate risks through patch management.
- Knowledge of Azure Update Management Point for patching/vulnerability management.
- Manage Windows 10 servicing and OS in-place upgrades.

Operating System Deployment (OSD)

- Perform base metal installations and OS in-place upgrades.
- Implement and maintain PXE boot environments and regularly update images.
- Create and troubleshoot Task Sequences.
- Hands-on experience with WAIK tools, MDOP, and ACT.

Intune & Co-Management

- Perform Intune and Co-Management tasks including:
- User and group management
- Intune license assignment
- Device enrollment
- Manage MDM and MAM policies,



App Protection Policies.
- Customize Company Portal and assign applications to users or groups.
- Support Office 365 (O365) deployment and update management.

Reporting & Automation

- Generate monthly reports using SSRS.
- Build and maintain patching dashboards, client health dashboards, and custom reports.
- Develop and optimize SQL/WQL queries for reporting and automation.
- Strong scripting skills using PowerShell, VBScript, and Batch scripting.
- ITSM & Operations
- Manage Incidents, Requests, Changes, and Problems using ITSM tools such as:
- ServiceNow
- BMC Remedy

- Ensure SLAs, KPIs, and high-performance targets are consistently met.
- Handle escalations and provide root cause analysis for production issues.

Collaboration & Support

- Work closely with cross-functional teams to achieve organizational goals.
- Actively collaborate and contribute as a strong team player.
- Provide operational support and troubleshooting for desktop application components.
- Excellent written and verbal communication skills for stakeholder interaction.

Required Skills & Experience

- 4+ years of hands-on experience with SCCM/MECM.
- Strong experience with:
- SCCM hierarchy management
- Application deployment and patching
- WSUS and SUP troubleshooting
- SCCM Disaster Recovery

- Experience with Intune and Co-Management.
- Advanced knowledge of:

- Windows 10 / Windows OS internals
- Windows Registry
- Driver integration
- Enterprise hardware and software

- Solid analytical and troubleshooting skills.
- Ability to work under pressure with multiple competing priorities.
- Solid understanding of ITIL processes (Incident, Change, Problem Management).

Preferred Qualifications

- Experience with O365 deployment and updates.
- Exposure to vulnerability remediation and compliance reporting.
- Experience working in large-scale enterprise environments.
- ITIL Foundation certification (preferred).

Key Competencies

- Strong ownership and accountability
- Customer-focused mindset
- High attention to detail
- Excellent documentation and reporting skills
- Proactive problem-solving approach

📌 SSCM Admin (Noida)
🏢 Stefanini
📍 Noida