Role & responsibilities

Lead Generation

- Generate leads through calls, digital platforms, references, walk-ins, and other sources.
- Follow up with new and existing leads regularly.
- Maintain an updated lead database.

- Customer Interaction
- Understand customers' requirements, budget, preferred location, and flat configuration.
- Explain project features, floor plans, amenities, pricing, payment plans, and offers.
- Build strong relationships with prospective buyers.

- Site Visits
- Arrange and coordinate property/site visits.
- Explain the project and available units during the visit.
- Address customer queries and support them throughout the decision-making process.

- Sales Conversion
- Convert enquiries and leads into site visits and bookings.
- Negotiate within approved company guidelines.
- Achieve monthly and quarterly sales targets.
- Follow up with customers until booking confirmation.
- Customer Follow-up
- Maintain regular follow-up with prospective customers.
- Keep customers informed about availability, pricing, offers, construction progress, and possession schedules.
- Ensure timely responses to customer queries.
- Documentation & Coordination
- Assist customers with booking forms and required documents.
- Coordinate with the CRM, accounts, legal, and documentation teams.
- Follow up on payments and documentation as required.
- CRM & Reporting
- Update customer information and lead status in the CRM.
- Maintain records of calls, meetings, site visits, and bookings.
- Submit daily/weekly sales reports to the Sales Team Lead or Sales Manager.
- Market & Competitor Analysis
- Monitor competitor projects, pricing, offers, and market trends.




- Provide feedback on customer preferences and market conditions.
- Post-Sales Support
- Maintain a good relationship with customers after booking.
- Coordinate with the CRM/customer-service team to resolve customer concerns.
- Encourage customer referrals and support client retention.

Preferred candidate profile

Education

- Graduate in any discipline.
- A degree/diploma in Business Administration, Marketing, Sales, or a related field is an advantage.
- Candidates with relevant real estate sales experience may also be considered based on performance.

Experience

- 13 years of experience in sales, preferably in real estate/residential property sales.
- Experience in selling apartments, villas, plots, or other residential properties is preferred.
- Freshers with strong communication and sales skills may be considered for entry-level positions.

Required Skills

- Excellent verbal and written communication skills.
- Robust convincing, negotiation, and closing skills.
- Good customer relationship and follow-up skills.
- Ability to generate leads and convert enquiries into site visits and bookings.
- Good understanding of sales processes and customer handling.
- Basic knowledge of MS Office and CRM software.
- Ability to prepare and maintain customer and sales reports.

Personal Attributes

- Target-oriented and self-motivated.
- Confident and presentable.
- Positive attitude and strong interpersonal skills.
- Good listening and problem-solving abilities.
- Persistent and comfortable with regular follow-ups.
- Ability to work independently and as part of a team.
- Willingness to travel locally for client meetings and site visits.
- Ability to work under sales pressure and achieve targets.

📌 Walk-in || Sales Team Lead (Chennai)
🏢 SRI Kishore Homes
📍 Chennai