Role & responsibilities

Job Responsibilities:

Business Development (Sales):

- Achieve sales targets as per the branch's approved business plan
- Execute sales promotion activities within the assigned territory
- Ensure all Sales KPIs are achieved on a month-on-month basis
- Identify and follow up with prospective customers; respond to enquiries within defined timelines
- Maximise the conversion of enquiries into confirmed orders
- Ensure contract renewals are in line with company expectations
- Track market developments and identify new business opportunities
- Prepare and regularly update the Monthly Performance Grid (MPG)

Customer Service:

- Ensure high-quality service delivery to all customers
- Maintain strong liaison and communication with clients
- Prepare and submit customer reports promptly
- Address customer complaints and work with Operations and Back Office to resolve them effectively
- Conduct detailed site inspections and SRAs
- Generate quotations through the system as per company guidelines
- Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
- Set realistic and accurate customer expectations regarding pest management services
- Capture correct and complete customer information (email, two contact numbers, address with landmarks)
- Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
- Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
- Ensure new sales are visible in iCABS for planning and execution via Service Companion
- Punch recent sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling




- Avoid making direct service scheduling commitments to customers without planner confirmation

Administration & Accounts:

- Ensure timely invoice submission and obtain necessary acknowledgements
- Coordinate with the Back Office for accurate and timely invoicing
- Share costings and customer expectations with Operations in advance
- Ensure timely submission of collections and review daily billing status with the Back Office team.

Maintaining Systems and MIS
- Ensure timely and accurate updates in all sales-related systems
- Prepare daily and monthly sales reports Maintain an updated and organised customer database

Key Result Areas:

- Business Development (Sales)
- Upselling Renewals (if assigned)
- Calls / Survey / Quotations/ PDSA as per the Regional plan Collection & DSO
- Customer Service On-Time Invoice Submission

Competencies (Skills essential to the role):

- Strong interpersonal and networking abilities
- Effective verbal and written communication skills
- Proficient in client negotiation
- Target-oriented with a proven ability to meet goals

Educational Qualification / Other Requirement:

- Any Graduate
- Proficient in MS-Office/G-Suite
- Minimum 0-3 years of experience in direct sales , preferably in home products, home services, or residential cleaning services
- Fresher can also attend.

Why Join Rentokil PCI? Industry leader in pest management services

Presence across 300+ locations in India

Career growth opportunities

Professional training & development

Preferred candidate profile

Walk-in Drive | Field Sales Executive | Surat |- 12th August |

Surat: Rentokil PCI Pvt Ltd., 301-304, Maher Park - B, Athwagate, Ring Road, Surat - 395 001, Gujarat, INDIA

📌 Walk-in Drive | Field Sales Executive | Surat - 12th August
🏢 Rentokil PCI
📍 Surat