Greetings from Sutherland

We have an immediate requirement for International Non-Voice Process with Freshers and minimum 6 months experience are eligble in Customer Support.

Role Specifiations

- Handle customer queries through email, chat, and ticketing systems.

- Provide accurate information and timely resolutions without voice interaction.

- Maintain a polite, professional, and helpful tone in all written communication.

- Prepare daily/weekly reports on completed tasks and pending items.

- Coordinate with internal teams to resolve issues when required.

Perks and Benefits

- Competitive package for Non-voice roles

- Two-way cab facility only in night shift within 25 kms from office premises (Lanco Hills, Manikonda)

- Communication and soft-skills improvement programs.

- Exposure to global clients and international processes.

- Rotational or fixed shifts depending on the process.

- Fun activities, competitions, and themed events.

Preferred Candidate Profile

- Excellent English communication skills





- Required Freshers and experience in Customer Support (6+ months)

- Immediate Joiners only

- Applicant should be adaptable with rotational shifts including night shifts

- Graduates/Under Graduates/Post Graduates can apply

- Candidate who is comfortable working from office can apply

- Hyderabad based candidates only, out of station candidates are strictly not eligible.

Office Address for Walk-in Interview:

- Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

Instructions for Applicants

- Interested candidates can walk into our office for your Interview; mention my name Naveen HR on your resume

- Carry your two copies of Resume, Aadhar card xerox.

- Candidates will take up multiple rounds of interview (ROI - JAM, Language Assessment, Operations Round)

"Sutherland never requests payment or favors in exchange for job opportunities".

Naveen HR

📌 Walk-in || Hiring For International non voice process Executive (Hyderabad)
🏢 Sutherland
📍 Hyderabad