We are looking for a detail-oriented Visa & OCI Processing Specialist to handle all visa applications, OCI (Overseas Citizenship of India) card processing, passport services, and related immigration documentation. This is an offshore role supporting our US-based travel agency. The ideal candidate will have prior experience in visa and immigration paperwork, strong attention to detail, and excellent communication skills to coordinate with clients and consulates. Key Responsibilities

Process OCI new applications, renewals, and miscellaneous services end-to-end

Handle Indian visa applications (tourist, business, e-visa, conference, etc.)

Manage US passport renewals and new applications for clients

Process visa applications for other countries (UK, Canada, Schengen, etc.)

Track application statuses and provide timely updates to clients

Coordinate with consulates, VFS Global, BLS International, and CKGS

Ensure all documentation is complete, accurate, and submitted before deadlines

Maintain organized digital records of all applications and client files

Handle client queries via email, WhatsApp, and phone regarding visa/OCI status

Stay updated on changing visa policies, travel advisories,



and immigration rules

Prepare and review supporting documents (cover letters, itineraries, financial docs)

Process attestation and apostille services as needed

Requirements

Minimum 4 years of experience in visa processing or immigration services

Strong knowledge of OCI application process and Indian consulate procedures

Familiarity with VFS Global, BLS International, and CKGS portals

Excellent written and verbal English communication

High attention to detail — visa applications have zero tolerance for errors

Proficiency in MS Office, Google Workspace, and CRM tools

Ability to work independently with minimal supervision

Comfortable working US business hours or with significant overlap

Prior experience in a travel agency setting is a strong plus

Preferred Qualifications

Experience in processing Schengen, UK, and Canada visa applications

Knowledge of US immigration forms (DS-160, etc.)

Experience with passport attestation and document legalization

Multi-lingual skills (Hindi, Gujarati, or other Indian languages)

📌 Visa & OCI Processing Specialist (US NIGHTSHIFT) (India)
🏢 AKSHAR TRAVELS
📍 India