We’re Hiring: Clinic Operations Executive

Sector 116, Noida

Salary: ₹25,000 – ₹35,000 per month

Industry: Pet Healthcare & Pet Services

Pamper Paws is expanding.

As one of Noida’s leading pet care brands, Pamper Paws offers mobile grooming, veterinary care, wellness services, and premium pet experiences for pet parents across the city.

We are now launching our flagship veterinary clinic in Noida and are looking for a proactive, customer-focused, and growth-oriented Clinic Operations Executive to join our team.

This is not just a front desk role.

We are looking for someone who can manage clinic operations, customer experience, administration, sales coordination, and daily execution while working closely with the founding team.

Key Responsibilities

Customer Experience & Front Desk

- Welcome and assist pet parents visiting the clinic
- Manage appointments, walk-ins, and scheduling
- Handle phone calls, WhatsApp enquiries, and customer follow-ups
- Ensure a smooth, professional, and warm customer experience

Clinic Operations

- Coordinate between veterinarians, groomers, and customers
- Manage day-to-day clinic workflow and service delivery
- Monitor appointment schedules and operational timelines
- Handle billing, invoicing, and payment collection

Sales & Growth

- Follow up with leads and incoming enquiries
- Promote grooming packages, memberships, wellness plans, and clinic services
- Support repeat visits, customer retention, and revenue growth
- Assist in marketing and promotional campaign execution

Inventory & Administration

- Track medicines, pet products, consumables, and stock levels
- Coordinate with vendors and suppliers
- Maintain records, reports, and customer databases
- Ensure clinic cleanliness, organization, and operational compliance

Business Support

- Prepare daily and weekly reports




- Assist management with operational improvements
- Support social media and content initiatives when required
- Work closely with the founders on clinic growth and expansion plans

Who Should Apply?

We’d love to meet candidates who:

>Have 1–4 years of experience in operations, customer service, hospitality, healthcare, retail, wellness, salons, gyms, clinics, or pet-related businesses

>Are comfortable using Excel, Google Sheets, WhatsApp Business, and basic software tools

>Have strong communication skills in English and Hindi

>Are organized, proactive, and solution-oriented

>Enjoy interacting with customers and pets

>Want to grow into a Clinic Manager or Operations Manager role over time

Preferred Experience:

Experience in any of the following industries will be an added advantage:

- Veterinary clinics
- Pet stores
- Pet grooming businesses
- Hospitals or healthcare clinics
- Luxury retail
- Hospitality
- Wellness centres
- Fitness chains

Why Join Pamper Paws?

This role is designed for someone who wants to build a long-term career in operations and business management.

The selected candidate will get direct exposure to:

- Clinic operations
- Customer experience management
- Sales and revenue growth
- Team coordination
- Business analytics
- Multi-location expansion

As Pamper Paws grows, successful candidates can progress into Clinic Manager and future Operations Leadership roles.

To apply, send your CV along with a short note on why you’d be a great fit for this role to:

[email protected]

Know someone who would be a great fit? Please share this prospect with them.

#Hiring #NoidaJobs #ClinicOperations #OperationsExecutive #PetCare #VeterinaryClinic #CustomerExperience #PetHealthcare #PamperPaws #JobsInNoida #OperationsJobs

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 VET CLINIC EXECUTIVE (Noida)
🏢 Pamper Paws
📍 Noida