About the Role

We are looking for a Vendor Onboarding Executive to help expand our Saudi-focused multi-vendor e-commerce marketplace by identifying, acquiring, and onboarding quality sellers.

The role will focus on finding relevant businesses and brands, communicating the value of joining our marketplace, completing seller onboarding, and helping vendors become active and successful on the platform.

The ideal candidate should be target-driven, commercially minded, confident in business communication, and comfortable speaking with business owners and decision-makers.

Key Responsibilities

Vendor Acquisition

- Identify potential sellers, brands, retailers, distributors, and businesses across relevant product categories.
- Build and maintain a pipeline of qualified vendor leads.
- Contact prospective vendors through calls, email, WhatsApp, LinkedIn, and other appropriate channels.
- Conduct initial discussions and explain the marketplace's value proposition.
- Convert qualified prospects into registered and active sellers.
- Achieve monthly vendor acquisition and activation targets.

Vendor Onboarding

- Guide new sellers through the complete registration and onboarding process.
- Collect and verify required business and seller documentation.
- Ensure vendor profiles and required information are completed accurately.
- Coordinate with internal teams for seller verification and account activation.
- Follow up with vendors until they are fully active on the marketplace.
- Reduce onboarding delays and drop-offs.

Seller Activation & Support

- Help newly onboarded vendors understand marketplace processes.




- Guide sellers on product listing, pricing, inventory, order management, promotions, and marketplace policies.
- Encourage vendors to upload complete and high-quality product catalogs.
- Coordinate with the E-commerce Manager and catalog team to resolve onboarding issues.
- Follow up with newly onboarded vendors to ensure they receive their first orders and become active sellers.

Vendor Relationship Management

- Build professional relationships with vendors and business owners.
- Understand vendor requirements and marketplace challenges.
- Handle first-level seller queries and coordinate escalations when required.
- Maintain regular communication with important or high-potential vendors.
- Identify opportunities to increase vendor participation and product assortment.

Lead & Pipeline Management

- Maintain accurate records of prospects, contacted vendors, registrations, approvals, and active sellers.
- Update CRM or internal systems regularly.
- Track vendor acquisition funnel from lead → contact → interested → registered → approved → catalog live → active seller.
- Prepare daily, weekly, and monthly acquisition reports.
- Analyze onboarding drop-offs and recommend improvements.





Required Skills & Experience

- 3 years’ experience in Sales, Business Development, Vendor Acquisition, Marketplace Operations, or Account Management.
- Experience dealing with brands, retailers, distributors, sellers, or business owners.
- Solid communication, negotiation, persuasion, follow-up, and relationship-management skills.
- Target-oriented with the ability to consistently achieve acquisition and activation KPIs.
- Basic understanding of e-commerce/marketplace operations.
- Good working knowledge of Excel/Google Sheets and CRM tools.
- Ability to manage multiple prospects and vendor relationships simultaneously.

Preferred Qualifications

- Experience with Amazon, Noon, Flipkart, Meesho, Myntra, Nykaa, Tira, or similar marketplaces.
- Saudi/GCC seller acquisition or B2B sales experience is highly preferred.
- Existing network among Saudi/GCC brands, retailers, distributors, or local businesses is an advantage.
- Experience with WhatsApp Business, LinkedIn, CRM, and lead-generation tools.
- Bachelor's degree in Business, Commerce, Marketing, or a related field.

Key Performance Indicators

- Qualified Leads
- Contact/Meeting Rate
- Vendor Registration
- Approval Rate
- Active Seller Rate
- Catalog Activation
- First-Order Conversion
- Monthly Acquisition Target

Why Join Us?

Join a growing Saudi-focused multi-vendor marketplace with direct responsibility for seller acquisition and marketplace expansion, performance-based growth opportunities, and a high-ownership entrepreneurial environment.

📌 Vendor Onboarding Executive – Seller Acquisition (Noida)
🏢 Sapphire Technologies
📍 Noida