About the Role

We're a design agency working almost exclusively with clients in Banking,

Financial Services & Insurance (BFSI) banks, insurers, NBFCs, and ntechs. We're looking for a Mid-Level UX Designer who can design for high-

stakes, high-compliance journeys (loan applications, insurance claims, credit onboarding, KYC). someone who's comfortable juggling multiple clients, tight timelines, and shifting priorities without losing quality.

What You'll Do o o o

Own UX design for BFSI client engagements journeys like account opening,

loan/credit applications, policy purchase, claims, and renewals often running

2+ projects concurrently

Quickly get up to speed on unfamiliar nancial products and regulatory contexts

(e.g. IRDAI, RBI, SEBI guidelines depending on the client) well enough to design credibly within them

Lead or support client requirement-gathering workshops, translating stakeholder input and compliance constraints into clear problem statements and design direction

Design user ows, wireframes, prototypes, and high-delity UI for journeys that are often long, form-heavy, and trust-sensitive

Write UX copy that simplies nancial and legal jargon for end users without compromising mandatory disclosures partnering with legal/compliance reviewers where copy is locked o o

Present and defend design decisions directly to client stakeholders, including pushing back diplomatically when a request conicts with usability or compliance

Navigate the reality that some UI elements, elds, and copy are non-negotiable

(regulatory or underwriting requirements) and design well within those constraints rather than around them

Adapt to each client's existing design system and brand guidelines rather than working from one internal system





Collaborate with account/project managers to ag scope creep, compliance review delays, or unclear requirements before they become timeline risk

Hand o clean, well-documented designs so client-side or agency engineering teams can implement without back-and-forth

What We're Looking For

25 years of UX design experience, ideally with some exposure to BFSI, ntech,

or another regulated/compliance-heavy domain A portfolio that shows you can design clearly within constraints not just greeneld, low-stakes consumer apps

Experience running or contributing to client workshops and requirement-

gathering sessions, comfortable asking sharp questions live

Strong ow, wireframing, and prototyping skills (Figma or equivalent)

Ability to write plain-language UX copy for complex nancial concepts

(premiums, interest rates, sum insured, KYC, etc.) without losing accuracy

Comfort presenting and defending design rationale directly to clients, including pushing back when needed

Proven ability to work under real deadline pressure across multiple concurrent projects without sacricing quality

Resilience with ambiguity BFSI briefs often come with incomplete information, shifting compliance requirements, or legal review that changes scope mid-project

Nice to Have

Prior experience designing for banks, insurers, NBFCs, or ntech products specically

Familiarity with regulatory bodies relevant to Indian BFSI (IRDAI, RBI, SEBI) and how they shape UX (mandatory disclosures, KYC ows, grievance redressal)

Experience working alongside legal/compliance teams on copy and content review

Familiarity with accessibility standards (WCAG) and designing for diverse nancial literacy levels

Experience managing 2+ concurrent client projects independently

📌 UX Designer (Mumbai)
🏢 Idealake Information Technologies
📍 Mumbai