Job Title: Trend Micro Antivirus - Deep Security

City: Chennai

State/Province: Tamil Nadu

Posting Start Date: 8/11/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building cutting-edge solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

For additional information, visit us at www.wipro.com.

Primary Skills:

Trend Micro Deep Security

Antivirus Administration

Endpoint Security

Malware & Virus Remediation

AV Server Management

Incident & Change Management

Vulnerability Management

Messaging Gateway Support

Backup & Restoration

RCA & DR Activities

Short

Manage and administer Trend Micro Deep Security/Antivirus infrastructure.

Monitor antivirus signature updates, AV server health, and endpoint protection status.

Troubleshoot malware, virus, and spyware incidents and coordinate with OEM support.

Perform AV installations, upgrades, patch management, and policy fine-tuning.

Manage central AV servers, messaging gateway security, backups, and restorations.

Handle incident, request, change management, and root cause analysis (RCA).

Conduct vulnerability remediation, DR drills, and service improvement initiatives.

Generate security reports and maintain operational documentation.

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Areas of responsibility          Â





Triaging and resolution of tickets-"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.

Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. "

Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.

SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.

Change request execution-"Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.

Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes."

Incident Analysis-"Analyse nature of incidents to support root cause analysis and related service improvement plans.

Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted."

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Mandatory Skills: Trend Micro Antivirus - Deep Security .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 Trend Micro Antivirus - Deep Security (Chennai)
🏢 Wipro
📍 Chennai