Interested candidates can apply now or Call/ Whatsapp at Vaishnavi (phone hidden)

Roles and Responsibilities

- Handle customer inquiries related to travel bookings, cancellations, and modifications with accuracy and efficiency.

- Utilize Amadeus/Sabre system for processing travel requests and resolving issues promptly.

- Maintain high levels of product knowledge to provide informed solutions to customers.

- Collaborate with internal teams to resolve complex customer complaints.

- Provide exceptional customer support to clients through various communication channels (email, chat, and non-voice process).

Desired Candidate Profile

- 0-5 years of experience in a similar role or industry (customer service/call center).

- Robust understanding of BPO processes, GDS systems (Amadeus/Sabre), and US process procedures.

- Excellent English language proficiency for effective communication with international clients.

- Ability to work on rotational shifts including weekends and holidays as per business requirements.

📌 Travel Customer Support Executive (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram