Company: TripIQ
Job Title: Travel Consultant
Location: Noida | Work From Office
Employment Type: Full-Time
Experience: 0–3 Years
Industry: Travel & Tourism
About TripIQ
TripIQ is a holiday marketplace focused on making travel planning simple, personalized, and hassle-free. We help customers discover and book customized domestic and international holiday packages with end-to-end travel assistance.
Role Overview
We are looking for a Travel Consultant who is passionate about travel and enjoys interacting with customers. The ideal candidate will understand customer requirements, recommend suitable destinations and packages, handle inquiries, and convert leads into confirmed bookings.
Key Responsibilities
- Handle customer inquiries through phone calls, WhatsApp, and other communication channels.
- Understand customer requirements including destination, travel dates, number of travelers, budget, hotel preferences, and activities.
- Recommend suitable domestic and international holiday packages.
- Prepare and share customized travel itineraries and quotations.
- Follow up with leads regularly and maintain strong customer relationships.
- Negotiate and close bookings while achieving individual and team sales targets.
- Coordinate with the operations team, hotels, transport providers, and other travel partners for smooth trip execution.
- Maintain accurate customer and booking information in the CRM.
- Upsell relevant services such as activities, sightseeing, transfers, upgrades, travel insurance, and other add-ons.
- Ensure a high level of customer satisfaction before, during, and after the trip.
- Stay updated on destinations, travel trends, hotel options, and package offerings.
- Handle customer concerns professionally and provide timely solutions.
Required Skills
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Customer-focused and target-oriented approach.
- Good knowledge of popular domestic and international destinations.
- Ability to create and explain travel itineraries.
- Comfortable communicating with customers over calls and WhatsApp.
- Basic knowledge of MS Excel/Google Sheets and CRM tools.
- Positive follow-up and relationship-management skills.
- Ability to work independently as well as part of a team.
Who Can Apply?
- Freshers with a passion for travel and sales are welcome.
- Candidates with experience in travel sales, tourism, hospitality, or customer service will have an advantage.
- Candidates with 0–3 years of relevant experience can apply.
Key Performance Indicators (KPIs)
- Lead-to-booking conversion rate
- Monthly sales/revenue achievement
- Number of bookings
- Follow-up efficiency
- Customer satisfaction
- Repeat/referral business
What We Offer
- Competitive salary + performance-based incentives
- Growth opportunities in the travel industry
- Hands-on experience with domestic and international travel sales
- Supportive and fast-paced work environment
- Opportunity to work with a growing travel-tech company
- Employee travel and destination learning opportunities
Ideal Candidate You should be energetic, persuasive, travel-loving, and customer-focused, with the ability to turn travel inquiries into memorable holiday experiences.
If you love travel, enjoy talking to people, and have a passion for sales, we'd love to have you on the TripIQ team!
+91 (phone hidden)
Pay: ₹12,413.80 - ₹45,513.37 per month
Work Location: In person
📌 Travel Consultant (Noida)
🏢 Trip IQ
📍 Noida