Transition Manager - OCM, CEM, Transition ✓ Transition experience with 10 years & above ✓ Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes. ✓ Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines ✓ Drives the technology implementation & end to end transition solution ✓ Tracks and monitor onboarding of required resources and their related KT/ training ✓ Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders ✓ Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality)



✓ Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met ✓ Ensures completion of transition tollgate documents and related artefacts with support from Delivery ✓ Sets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance ✓ Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase ✓ Overall responsible for the seamless transition of the program

Desired Candidate Profile

Qualifications :MASTER OF BUSINESS MANAGEMENT

📌 Transition Manager (Mumbai)
🏢 Tata Consultancy Services (TCS)
📍 Mumbai