Role & responsibilities

Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process.

SME role, candidate should have team leading experience.

- Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
- Adaptable to work in night Shifts
- Excellent Oral & Communication skills in English, Strong understanding of KYC/AML concepts/process.
- Maintain the necessary SLAs and report out to the team manager on a regular basis
- Anticipates problems and recognizes when to deviate from standard practices
- Seeking assistance or to resolve complex issues with the help of process knowledge
- Adhere to project requirements and department objectives
- To follow technical protocols and general procedures guided by department objectives
- Effectively communicate to coordinate job specific information and to collaborate with team members.
- Participating in the training programs based on business needs
- Attending team meetings or customer calls (if required).
- To perform Quality Audits based on process requirements, Should be able to lead a team as a process SME and lead.

📌 Transaction Monitoring Analyst (Noida)
🏢 NTT DATA
📍 Noida