14 Aug
|
NoBrokerHood
|
Bengaluru
14 Aug
NoBrokerHood
Bengaluru
Company Description NoBrokerHood, a subsidiary of NoBroker—India’s first prop-tech unicorn—is a technology-driven visitor, community, and finance & asset management platform designed for gated societies. Since its launch in 2018, it has become a market leader, managing over 25,000 societies and enhancing security and convenience for more than 4.8 million families across India. The platform serves all key stakeholders in a community, including administrators, management committee members, security staff, and residents, and offers services ranging from home maintenance to property rentals and sales.
With monetisation and marketplace features, NoBrokerHood creates revenue opportunities for societies and partner businesses. The company maintains high data security standards, holding Level 1 PCI-DSS, GDPR, PDPB 2019, and ISO 27001 certifications, and has recently received $5 million in funding from Google to support further growth.
Role Description This is a full-time, on-site role for a Trainer – Calling/Sales (3–7 years) based in the Greater Bengaluru Area. The Trainer will design and deliver sales and calling training programs for inside sales and customer-facing teams, focusing on call handling, lead conversion, and customer engagement best practices. Day-to-day responsibilities include conducting classroom and on-the-floor training sessions, preparing training materials and scripts, running role plays, and monitoring trainee performance against set KPIs.
The role involves identifying skill gaps,
coaching team members individually, and collaborating with sales managers to align training content with business goals and campaign requirements. The Trainer will also be responsible for maintaining training reports, recommending process improvements, and supporting recent hire onboarding to ensure consistent sales and service standards.
Qualifications
- Strong training & development skills, including experience designing and facilitating sales and calling training programs.
- Effective presentation skills for delivering engaging, structured sessions to small and large groups.
- Clear and confident communication skills, with the ability to provide constructive feedback and coaching.
- Knowledge of sales trainings and techniques for outbound and inbound calling, lead qualification, and objection handling.
- Customer service skills, with an understanding of customer experience, empathy, and issue resolution in a fast-paced workplace.
- 3–7 years of experience in sales training, call center training, or related roles, preferably in tech-enabled or consumer-facing businesses.
- Familiarity with CRM or dialer tools and basic data analysis to track training impact and performance metrics.
- Bachelor’s degree in any discipline; specialization in Business, Training, Human Resources, or related fields is an advantage.
- Ability to work on-site in the Greater Bengaluru Area and collaborate with cross-functional teams.
📌 Trainer - Calling/Sales _3-7 Yrs (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru