Telesales Representative (Ludhiana)

Telesales Representative (Ludhiana)

14 Aug
|
Kheewa Incorporation
|
Ludhiana

14 Aug

Kheewa Incorporation

Ludhiana

About Kheewa Group of Companies

Kheewa Group of Companies is a diversified business group engaged in Business Consulting, Sales & Marketing, Recruitment Solutions, Franchise Development, E-Commerce, Digital Marketing, Affiliate Marketing, Lead Generation, Business Process Outsourcing (BPO), HR Solutions, and Technology-enabled Business Services.

Our mission is to help businesses grow through innovative marketing strategies, business development solutions, and customer-centric services. We are looking for enthusiastic and target-oriented Tele Marketing Executives to become an integral part of our expanding business development team.

Job Summary The Tele Marketing Executive will be responsible for generating business opportunities through outbound calling, customer engagement, lead qualification, appointment setting, and follow-up activities. The role involves promoting the services and business opportunities offered by various companies under the Kheewa Group, maintaining customer relationships, and supporting the sales team in achieving business objectives.

This position is ideal for individuals with excellent communication skills, a positive attitude, and a passion for sales, customer engagement, and business development.

Key Responsibilities (KRA)

1. Outbound Calling & Lead Generation

- Make outbound calls to prospective customers, businesses, and decision-makers.
- Generate qualified leads for various business verticals.
- Promote company products, services, and business opportunities.
- Conduct cold calling and follow-up campaigns.
- Build and maintain a healthy lead pipeline.

2. Appointment Setting

- Schedule appointments for Sales Managers and Business Development Executives.
- Coordinate meetings between clients and company representatives.
- Ensure quality appointments through proper lead qualification.

3. Customer Relationship Management

- Build long-term relationships with prospects and existing customers.
- Handle customer inquiries professionally.




- Maintain regular follow-ups until closure.
- Record customer feedback and requirements.

4. Business Promotion

Promote services offered by different companies within the group, including:

- Business Consultancy Services
- Recruitment & HR Solutions
- Digital Marketing Services
- Website Development
- Franchise Development
- Seller Onboarding
- Affiliate Marketing Programs
- E-commerce Solutions
- Lead Generation Services
- AI & Business Automation Solutions

5. CRM & Data Management

- Update customer databases and CRM systems.
- Maintain call records and follow-up schedules.
- Submit daily activity reports and productivity reports.
- Ensure data accuracy and confidentiality.

6. Reporting

- Daily Calling Report
- Lead Generation Report
- Appointment Report
- Weekly Progress Report
- Monthly Performance Report
- CRM Updates

Requirements & Qualifications

Educational Qualification

- 12th Pass, Graduate, or Postgraduate in any discipline.
- Candidates from Marketing, Business Administration, Commerce, or Management backgrounds preferred.

Experience

- 0–3 years of experience in Tele Marketing, Tele Sales, Customer Support, Lead Generation, Appointment Setting, or Business Development.
- Freshers with excellent communication skills are encouraged to apply.

Communication Skills

- Excellent verbal communication in Hindi and English.
- Ability to communicate confidently with business owners and decision-makers.
- Strong listening and persuasive communication skills.
- Professional telephone etiquette.

Technical Skills

- Basic knowledge of MS Excel, Word, Google Sheets, and email communication.




- Familiarity with CRM software is an advantage.
- Comfortable using smartphones, WhatsApp Business, and online meeting tools.
- Basic understanding of AI tools such as ChatGPT, Gemini, or Microsoft Copilot will be an added advantage.

Personal Attributes

- Positive attitude and self-motivation.
- Target-driven and result-oriented mindset.
- Strong follow-up and negotiation skills.
- Excellent time management and multitasking ability.
- Ability to work independently and as part of a team.
- Professional, disciplined, and customer-focused approach.

Key Performance Indicators (KPIs)

- Number of outbound calls made daily.
- Number of qualified leads generated.
- Number of appointments scheduled.
- Customer engagement and follow-up ratio.
- Lead-to-appointment conversion rate.
- CRM update accuracy.
- Report submission compliance.
- Contribution to sales and business development targets.
- Customer satisfaction and communication quality.

What We Offer

- Competitive Salary
- Attractive Performance Incentives
- Sales Incentives & Rewards
- Continuous Learning & Development
- Professional Sales Training
- Growth opportunities Opportunities
- Exposure to Multiple Business Verticals
- Opportunity to work with AI-enabled business processes
- Supportive and Growth-Oriented Work Environment

Why Join Kheewa Group of Companies?

- Opportunity to work across multiple industries and business domains.
- Exposure to consulting, recruitment, digital marketing, franchise development, AI, and business automation.
- Structured career progression based on performance.
- Continuous mentoring and skill development.
- Dynamic work environment with opportunities to learn modern sales and marketing techniques.

Apply Now

? Send your CV on WhatsApp: (phone hidden)

Join Kheewa Group of Companies and become a part of a team committed to driving business growth, customer success, and innovation.

📌 Telesales Representative (Ludhiana)
🏢 Kheewa Incorporation
📍 Ludhiana

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