Location: Pune

Job Type: Full-time | Work from Office

Experience:0–2 Years (Freshers with excellent communication skills can also apply)

Role Overview

We are looking for a confident and enthusiastic Telecaller / Telemarketing Executive to join our team at Primis Digital LLP. In this role, you will be responsible for connecting with prospective customers, generating and nurturing leads, conducting follow-ups, and supporting the lead conversion process. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to build positive relationships over calls.

Key Responsibilities

- Make outbound calls to prospective customers and introduce the company’s services.
- Understand customer requirements and provide accurate information about the company’s offerings.
- Follow up with leads generated through websites, social media, marketing campaigns, and other sources.
- Qualify leads and coordinate with the relevant internal teams for further discussions.
- Schedule meetings, consultations, or product/service demonstrations for interested prospects.
- Respond professionally to customer enquiries and resolve basic queries.
- Maintain detailed records of customer interactions, follow-ups, and call outcomes.
- Update lead information and communication history in the CRM or tracking system.
- Coordinate with internal teams to ensure timely follow-ups and customer responses.
- Achieve daily and monthly calling, follow-up, and lead conversion targets.
- Stay updated with the company’s products, services, and ongoing campaigns.




- Adhere to company policies regarding confidentiality and data security.

Required Skills & Qualifications

- Minimum HSC qualification; graduates are preferred.
- 0–2 years of experience in telecalling, telesales, inside sales, customer support, or a similar role.
- Freshers with excellent communication skills and a willingness to learn are encouraged to apply.
- Strong verbal communication skills in English and Hindi.
- Knowledge of Marathi will be an added advantage.
- Good listening, persuasion, and customer-handling skills.
- Comfortable making outbound calls and working towards performance targets.
- Basic knowledge of Microsoft Excel, Google Sheets, or CRM software.
- Ability to manage multiple follow-ups and maintain accurate records.
- Willingness to work full-time from the Pune office.

Key Competencies

- Excellent verbal communication and interpersonal skills.
- Strong customer service and relationship-building abilities.
- Confident, professional, and persuasive communication style.
- Goal-oriented with the ability to work in a target-driven setting.
- Good organizational and time management skills.
- Positive attitude with a willingness to learn and adapt.
- Ability to work collaboratively with cross-functional teams.
- High level of professionalism, integrity, and attention to detail.

What We Offer

- Structured onboarding and role-specific training.
- Supportive and collaborative work environment.
- Performance-based learning and career growth opportunities.
- Exposure to customer engagement and business development processes.
- Chance to build a rewarding career in sales and customer relations.

📌 Telecaller / Telemarketing Executive (Pune)
🏢 Primis Digital
📍 Pune