Role & responsibilities

- Coordinate with customers for collection and submission of required loan documents

- Verify completeness and accuracy of loan application files before forwarding to the processing team

- Follow up with customers for pending or missing documents needed for loan filing

- Assist in filing and maintaining physical/digital records of loan applications

- Update file status (pending, in-process, filed, closed) in internal tracking systems/MIS

- Ensure all filed documents comply with company and regulatory (RBI) norms

- Maintain confidentiality and accuracy of customer loan files

- Coordinate with the legal/documentation team for case-related paperwork

- Track and report status of filed cases to reporting manager on a regular basis

- Liaise between customers, back-office, and legal team to ensure smooth file processing

- Assist in tele-verification of customer details and KYC documents for loan filing

Contact: (phone hidden)

📌 Tele Caller (Pune)
🏢 PG Business Hub
📍 Pune