Job Title: Tele Calling - 2 positions

Exp: 1 year

Budget: 20k Gross

Location: Chennai

Key Responsibilities

Inbound Call Management

- Attend and manage incoming calls from prospective and existing customers in a qualified and courteous manner.
- Understand customer enquiries and requirements related to solar products, installations, pricing,

and services.
- Provide accurate basic information about the company, solar products, and available solutions.
- Identify and qualify potential sales enquiries received through phone calls.
- Record customer details, requirements, and call outcomes accurately for further follow-up.
- Transfer or coordinate technical, commercial, or service-related queries with the relevant team.
- Ensure timely follow-up on enquiries that require further assistance or a sales visit.

Customer & Data Management




- Maintain and regularly update customer and lead information in CRM/Excel.
- Track follow-ups, customer responses, appointments, and lead status.
- Maintain proper records of inbound and outbound calls.
- Prepare regular reports on calls handled, leads generated, qualified leads, appointments, and conversions.

Key Skills & Competencies

- Excellent verbal communication and interpersonal skills.
- Good command of English, knowledge of additional languages are preferred.
- Strong convincing and customer-handling skills.
- Good listening and follow-up abilities.
- Ability to understand customer requirements and qualify leads effectively.
- Basic knowledge of MS Office/Excel and CRM tools.
- Prior experience in telecalling.

📌 Tele Caller (Chennai)
🏢 Primesource Consulting
📍 Chennai