? Hiring Alert | Product Support – Hyderabad ?

We are hiring Technical Support Advocates for a customer-facing Product Support role supporting Microsoft consumer products.

? Location: Hyderabad

? CTC: Up to ₹ 5 LPA

⏳ Notice Period: Immediate Joiners – Max 15 Days

? Education: Bachelor’s Degree / Equivalent Experience

? Mandatory Skills:

- Strong verbal & written communication
- Customer Service & Technical Troubleshooting
- Windows & Microsoft 365 / Office
- Software Installation, Activation, Updates & Upgrades

• Basic Internet, Networking & Connectivity Troubleshooting

- Account, Sign-in, Subscription & Billing Support

• Ability to handle customers via Calls / Chat / Email

- Solid problem-solving, patience & empathy

? Key Responsibilities:

- Troubleshoot Windows, Microsoft 365 and software-related issues
- Assist with installation, activation, updates and product-related queries
- Resolve internet, browsing, device & connectivity issues
- Support account, subscription, billing,



purchase & refund queries

• Provide clear how-to guidance and remote troubleshooting

- Document cases and escalate complex issues when required

• Focus on first-contact resolution & customer satisfaction

⚠️ Important Requirements:

• Only Immediate Joiners to 15 Days Notice Period can apply

• Candidates must have scanned copies of all educational & employment documents readily available for verification and onboarding

• Final salary will be decided by HR after profile screening based on last drawn CTC, total experience & current location

? Interested candidates can share their CV:

[email protected]

? Subject Line: Product Support-Hyderabad

#Hiring #ProductSupport #TechnicalSupport #Microsoft #Microsoft365 #Windows #CustomerSupport #HyderabadJobs #ITJobs #ImmediateJoiners

📌 Technical Support Advocate (Hyderabad)
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