Technical Product Trainer (Hyderabad)

Technical Product Trainer (Hyderabad)

14 Aug
|
HighRadius
|
Hyderabad

14 Aug

HighRadius

Hyderabad

About Us

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform.

With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job Summary The Analyst or Senior Analyst will be responsible for ensuring that we effectively train our HighRadius Consultants (Internal/Partners) members on the HighRadius Products. The analyst will be responsible to manage the end-to-end training tasks, which includes creating training content and delivering training to New Hires/ Interns / Partners. This job profile will offer an individual high visibility with regular consulting leadership and consultant interaction as he/she will be the main point of contact from ACE team.

The candidate must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities

- Deliver product training to HighRadius Teams - Consultants / Partners and manage the whole lifecycle
- Review and validate product training materials
- Create and maintain standard product training materials for new or updated HighRadius products




- Improve the training process by analyzing the training feedback and JIRA tickets
- Collaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accurate
- Prior knowledge of HighRadius Products will be a plus
- Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care
- Prior knowledge and experience of technical training delivery and content creation
- Prior knowledge of Order to Cash process will be a plus
- Prior experience with training clients on SaaS products will be a plus

Skill & Experience Needed

- Overall 3-6 years of professional services experience.
- Bachelor's or Master’s Degree (preferably from tier 1 or tier 2 institutes).
- Location: Hyderabad.
- Mandatory: Good communication skills, Excellent Time Management skills, Positive Analytical Skills, Good problem solving skills, Good presentation skills, Organizational skills, Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination, Team Player.
- Desirable: Consulting Experience with HighRadius Products, Exposure to projects, Exposure to Functional consulting roles
- Experience in following the established processes/standards/templates to achieve successful results.

What You’ll Get

- Competitive salary.
- Fun-filled work culture (https://www.highradius.com/culture/)
- Equal employment opportunities.
- Opportunity to build with a pre-IPO Global SaaS Centaur.

📌 Technical Product Trainer (Hyderabad)
🏢 HighRadius
📍 Hyderabad

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