Roles & Responsibilities

Key Responsibilities

- Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
- Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
- Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
- Act as the primary project/implementation point of contact for enterprise customers.
- Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
- Manage project timelines, risks, dependencies, scope, and stakeholder expectations.




- Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
- Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
- Build and maintain robust, strategic, long-term relationships with enterprise customers.
- Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
- Proactively identify risks and challenges and drive them to resolution.

Skills: project,b2b,customer,implementation

📌 Technical Implementation Project Manager-B SaaS (Bengaluru)
🏢 CG-VAK Software u0026 Exports
📍 Bengaluru