Technical Support & Sales Executive

Location: Saket, Recent Delhi

Shift: 8:00 PM – 5:00 AM (US Shift)

Experience: 1–3 Years

Joining: Immediate Joiners Preferred

Key Responsibilities

- Provide technical support to US clients .
- Handle printer and desktop troubleshooting , including hardware, software, connectivity, and configuration issues.
- Resolve customer issues efficiently and escalate complex cases when required.
- Identify opportunities for upselling and cross-selling during support interactions.
- Achieve assigned support, sales, and customer satisfaction targets .

Required Skills
- Excellent English communication skills.
- Knowledge of printer and desktop support .
- Basic understanding of Windows, hardware, software, and networking .
- Strong upselling, convincing, and customer-handling skills .
- Problem-solving and target-oriented approach.
- Experience with US clients/international BPO is preferred.

Eligibility
- Comfortable working 8:00 PM – 5:00 AM (US Shift) .
- Must be available for a face-to-face interview at our Saket location .
- Immediate joiners preferred.

Interested candidates can reach out- (phone hidden)

[email protected]

📌 Tech Support - Sales (Saket)
🏢 NextGen Global Services
📍 Saket