Role Overview

We are looking for a student-focused Study Abroad Counselor to guide students and parents through the complete international education journey—from profile assessment and country/course selection to university applications, admission, visa coordination and pre-departure support.

2. Key Responsibilities

· Conduct one-to-one counseling sessions with students and parents.

· Assess academic profile, career goals, budget, preferred destination and overall student requirements.

· Recommend suitable countries, courses and universities based on student profile and career objectives.

· Explain admission requirements, intakes, tuition fees, living costs, scholarships and application timelines.

· Guide students through university applications and coordinate required documents.

· Check applications and documents for accuracy, completeness and consistency before submission.

· Provide basic guidance on visa requirements, financial documents, SOP/LOR/CV requirements and compliance.

· Track applications, offers, deadlines and student follow-ups accurately.

· Maintain regular communication with students and parents through calls, WhatsApp and email.

· Handle objections and concerns professionally and provide realistic, transparent advice.

· Coordinate with admission, documentation and visa teams to ensure smooth processing.

· Support students after admission through pre-departure guidance and practical overseas preparation.

· Maintain student records, follow-up status and pipeline information in CRM/Excel/Google Sheets.

· Follow ethical counseling practices and never make unrealistic admission or visa promises.

3. Key Skills – Essential

· Study abroad counseling and student profile assessment.

· Knowledge of international university admissions and application processes.

· Working knowledge of major destinations: UK, Australia, Canada, USA, Germany, Ireland, France, Current Zealand, UAE/Dubai and Singapore.





· Knowledge of university intakes, admission requirements, English-language requirements, tuition fees and scholarships.

· Basic understanding of student visa requirements and country-specific regulations.

· Strong listening, questioning and empathy skills.

· Excellent verbal communication and clear explanation skills.

· Good written English and professional email communication.

· Strong parent handling and relationship-building skills.

· University and course shortlisting based on student profile—not only partner universities.

· Attention to detail and document-checking ability.

· Follow-up, deadline and pipeline management.

· CRM, Excel or Google Sheets skills.

· Problem-solving and objection-handling skills.

· Ethical sales and student conversion skills.

· Ability to manage multiple students and applications at the same time.

· Ability to stay updated on changes in admissions, visa rules and study-abroad trends.

4. Ideal Candidate

· 2–5 years of relevant experience in study abroad counseling, international education or overseas admissions preferred.

· Strong knowledge of at least 2–3 major study destinations; multi-destination knowledge is preferred.

· Comfortable communicating with both students and parents.

· Able to independently manage a student from first counseling to admission and pre-departure.

5. Preferred Qualifications / Certifications

· Bachelor’s degree in any discipline.

· QEAC/PIER, British Council, USATC, ICEF or relevant destination-specific training is an advantage.

· Experience with university partner portals or international admission platforms is an advantage.

6. What Success Looks Like The counselor should be able to understand a student's goals, assess the profile, recommend realistic study-abroad pathways, manage the application process accurately, communicate clearly with parents and students, and maintain ownership until the student is ready for departure.

📌 STUDY ABROAD COUNSELOR (Mumbai)
🏢 SQ Edutechh
📍 Mumbai