About Afresh Learnings & Careers Pvt Ltd

Empowering Global Journeys

Afresh Learnings & Careers Pvt Ltd is a premier educational and career development organization dedicated to transforming aspirations into global realities. Backed by over a decade of industry expertise and an expansive network of international institutions, we provide a comprehensive, one-stop ecosystem for diverse educational and career needs.

Our Mission & Vision

Our central objective is to mentor students in discovering their true career paths, upskilling with absolute clarity, and pursuing their dreams—ensuring that financial backgrounds never serve as a barrier. We are deeply committed to preparing students to thrive in diverse international communities, shaping them into empathetic global citizens capable of making meaningful intercultural contributions.

We are seeking a highly organized and empathetic Student Relationship Executive to serve as the dedicated Account Manager and primary liaison for students and parents. If you are an exceptional communicator who loves keeping things organized and ensuring a flawless customer experience, this role is for you.

Key Responsibilities

- Serve as the primary point of contact for enrolled students and their parents, ensuring they always have a friendly, knowledgeable voice to turn to.
- Flawlessly manage all inbound and outbound communications (phone calls, emails, WhatsApp, and CRM messages) with zero delay.
- Proactively follow up with students to collect necessary academic, financial,



and visa documents to ensure strict application deadlines are met.
- Keep students and parents constantly informed about their university offer letters, fee payment deadlines, and visa processing statuses.
- Act as the bridge between the client and our internal Back-Office Processing and Visa teams. Escalate complex technical queries when necessary while maintaining ownership of the client relationship.
- Navigate parent concerns and student anxieties—especially during visa processing and pre-departure phases—with high emotional intelligence, patience, and professional reassurance.
- Maintain meticulous, up-to-date records of all client communications, document statuses, and milestone achievements in our CRM/ATS system.

Qualifications & Skills

- Education: Bachelor’s Degree in any discipline.
- Experience: 1- 2 Years or Freshers with a strong willingness to learn may also apply.
- Core Traits: Exceptional attention to detail, a strong sense of accountability, and a responsible approach to handling sensitive information.
- Intermediate computer and AI knowledge.
- Ability to handle multiple languages.

What We Offer:

- Career growth opportunities within a rapidly expanding organization.
- Professional training and continuous learning.
- Supportive and performance-driven work setting.

How to Apply: [email protected] Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Student Relationship Executive (Thiruvananthapuram)
🏢 Afresh Study Abroad
📍 Thiruvananthapuram