- Administer and support Salesforce CPQ solutions, including product rules, price rules, bundles, discounting, approvals, and quote templates.
- Support Revenue Cloud capabilities including quoting, pricing, contract lifecycle considerations, and revenue workflows across Sales Cloud.
- Partner with Sales, Finance, and Product teams to maintain accurate pricing, product catalogs, and revenue processes.
- Assist in the administration and optimization of Agentforce and AI-driven Salesforce features to improve user productivity and customer engagement.
- Support automation and intelligence use cases leveraging Salesforce AI, flows, and guided selling experiences.
- Troubleshoot CPQ, Revenue Cloud, and Agentforce-related issues and coordinate with Salesforce Support and implementation partners as needed.
- Ensure optimal performance of Salesforce systems and products.
- Upgrade and configure Salesforce systems for optimized integration.
- Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
- Import sales department leads, contacts, and other data.

- Must-Have Skills

- 5+ years of hands-on experience administering Salesforce CPQ (configuration, pricing,



quoting, and approvals).
- Working knowledge of Salesforce Revenue Cloud concepts and integrations with Sales Cloud and Finance processes.
- Experience supporting or administering Agent force or Salesforce AI-driven features (e.g., AI-assisted workflows, agent productivity tools, automation).
- Robust understanding of quote-to-cash (QTC) and revenue lifecycle processes.
- Ability to translate complex business and pricing requirements into scalable Salesforce solutions.
- Extensive experience in the administration, maintenance, and upgrades of salesforce systems, and ensuring successful integrations.
- Exceptional ability to create and maintain salesforce data and objects.
- In-depth knowledge of salesforce products and their functionalities.
- Proficiency in creating salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating salesforce reports.
- Ability to provide salesforce training and end-user support.
- Excellent communication and interpersonal skills.

📌 SSE- Salesforce Administrator (India)
🏢 Programmers.io
📍 India