– Sr.

Training Executive Chennai

Based

Designation: Sr.

Training

Executive

Department: Training

Location: Chennai (Travel across Chennai , including Hyderabad, Coimbatore, )

Language - Tamil , Hindi , English ( if Possible Telgu)

Key Responsibilities

- Conduct induction and onboarding training for new retail team members.

- Deliver classroom and on-the-job training (OJT/OJE) on Retail SOPs, customer service, POS operations, food safety, hygiene, and product knowledge.

- Train teams on new product launches, promotions, and operational updates.

- Ensure adherence to company SOPs across all retail stores.

- Conduct skill assessments, certifications, and refresher training programs.

- Visit retail centers regularly to identify training needs and provide coaching.

- Track employee training progress and maintain training records.

- Coordinate with Operations, Quality, and HR teams to improve operational performance.

- Monitor training effectiveness and recommend improvement plans.

- Support current store openings by training newly hired staff.

Eligibility





- Graduate in any discipline (Hotel Management/Food & Beverage background preferred).

- 2–5 years of experience in Retail Operations Training, QSR, Bakery, Café, or Hospitality.

- Strong presentation, communication, and facilitation skills.

- Willingness to travel extensively across Chennai, Hyderabad, and other South locations.

Language Requirements

Mandatory:

- Tamil (Fluent – Read, Write & Speak)

- English (Fluent)

Preferred:

- Hindi

- Telugu

Skills Required

- Excellent communication and interpersonal skills.

- Strong knowledge of retail operations and customer service.

- Training delivery and coaching skills.

- POS and operational process knowledge.

- MS Office (Excel, PowerPoint, Word).

- Problem-solving and analytical skills.

- Ability to work independently and manage multiple training schedules.

Preferred Industry

- Bakery

- QSR

- Café

- Food & Beverage

- Hospitality

- Retail

📌 Sr. Training Executive (Chennai)
🏢 Bake wish
📍 Chennai