We are looking for a motivated and experienced Senior Process Associate to manage day-to-day operational activities, ensure process accuracy, and support the team in achieving business targets.

Key Responsibilities

- Handle day-to-day process and operational activities.

- Review and process customer or business-related transactions accurately.

- Ensure all work is completed within defined SLAs and quality standards.

- Identify and resolve process-related issues and escalate complex cases when required.

- Maintain accurate records and prepare regular reports.

- Coordinate with internal teams and other stakeholders for smooth process execution.

- Monitor process quality and identify opportunities for improvement

Required Skills





- Good communication and interpersonal skills.

- Strong analytical and problem-solving abilities.

- Positive knowledge of MS Excel and MS Office.

- Ability to work independently as well as in a team.

- Good attention to detail and accuracy.

Qualification

- Any Graduate / Post Graduate.

- Relevant work experience of 2–5 years preferred.

Key Performance Indicators

- Productivity

- Quality

- Accuracy

- SLA/TAT adherenc

Pay: ₹303,053.13 - ₹593,392.25 per year

Benefits

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Sr. Process Associate (Coimbatore)
🏢 shivathattex
📍 Coimbatore