Key Responsibilities1.

Quick Commerce

Business &

- P&L; Ownership
- Own the end-to-end Quick Commerce business across Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.
- Drive revenue, gross margins, contribution, profitability, and overall business performance.
- Develop and execute strategies to achieve monthly, quarterly, and annual business targets.
- Identify new growth opportunities and develop platform-specific business strategies.

2.

Key Account

Management
- Manage strategic relationships with key Quick Commerce accounts and platform teams.
- Build strong relationships with category managers, account managers, commercial teams, and marketing teams.
- Conduct regular business reviews and performance discussions with platform partners.
- Resolve commercial, operational, inventory, and business escalations effectively.

3.

Business

Planning &
- Commercials
- Develop and execute Annual Business Plans (ABP), Joint Business Plans (JBP), and promotional calendars.
- Lead negotiations related to TOT, commercials, margins, visibility, promotions, trade spends, and other platform investments.
- Drive monthly and quarterly business reviews with internal and external stakeholders.
- Monitor commercial agreements and ensure business terms are implemented effectively.

4.

Sales

Growth &
- Category Expansion
- Drive sales growth through pricing, assortment optimization, visibility, search ranking, promotions, and new product launches.
- Identify high-potential categories, SKUs, locations, and platforms for expansion.
- Improve SKU productivity, sell-through, conversion, and overall category performance.
- Plan exclusive packs, bundles, seasonal offerings, and platform-specific products.

5.

Platform

Marketing &
- Performance
- Plan and monitor platform marketing investments across Quick Commerce platforms.
- Evaluate campaign performance and optimize spends based on ROAS, ACOS, ROI, sales uplift, and profitability.
- Work closely with marketing teams to develop platform-specific campaigns and visibility plans.
- Track search visibility, placements, sponsored listings, promotions, and other platform marketing levers.

6. Pricing &
- Competition Management

- Develop and maintain an effective pricing architecture across Quick Commerce platforms.
- Monitor competitor pricing, promotions, assortment, and visibility.
- Ensure pricing hygiene and compliance with MOP / pricing guidelines.
- Identify pricing gaps and recommend corrective actions to improve competitiveness and profitability.

7. Inventory, Availability &




- Supply Chain

- Drive optimum product availability and inventory health across platforms.
- Monitor fill rates, stock availability, inventory cover, sell-through, OOS, and replenishment requirements.
- Coordinate closely with Demand Planning, Supply Chain, Warehouse, and Operations teams.
- Develop demand forecasts and ensure timely replenishment to minimize stock-outs and excess inventory.

8. Data Analytics &
- Business Performance

- Track and analyze key business KPIs across platforms.
- Prepare regular MIS, dashboards, business reviews, and performance reports.
- Analyze sales, margins, assortment, inventory, marketing spends, and customer/product-level data.
- Identify business gaps and translate data insights into actionable growth plans.
- Use advanced Excel, PowerPoint, analytical tools, and technology to improve reporting and decision-making.

9.

Commercial

Reconciliation &
- Finance Coordination
- Monitor platform claims, deductions, credit notes, settlements, receivables, and commercial reconciliations.
- Coordinate with Finance and platform teams to resolve discrepancies and pending settlements.
- Ensure accurate tracking of commercials, promotional spends, and platform deductions.

10. Catalogue &
- Customer Experience

- Ensure high-quality product catalogue, content, images, titles, descriptions, attributes, and product listings.
- Monitor customer experience, ratings, reviews, product visibility, and listing quality.
- Coordinate with Product, Marketing, and Content teams to improve catalogue performance.

11.

New Product

Launches &
- Growth Initiatives
- Lead new product launches across Quick Commerce platforms.
- Develop launch plans covering assortment, pricing, inventory, visibility, marketing, and promotions.
- Drive exclusive launches, bundles, seasonal campaigns, and platform-specific initiatives.
- Track launch performance and recommend optimization strategies.

12. Team Leadership
- Lead, mentor, and develop the Quick Commerce team.
- Set clear goals, KPIs, and performance expectations.
- Foster a culture of ownership, accountability, collaboration, and execution excellence.




- Build strong cross-functional alignment across Sales, Marketing, Supply Chain, Finance, Demand Planning, Warehouse, and Product teams.

Desired Skills &
- Competencies

- Strong understanding of the Quick Commerce and E-commerce business model.
- Proven expertise in Key Account Management and platform relationship management.
- Strong business, commercial, and P&L; acumen.
- Excellent negotiation and stakeholder management skills.
- Solid analytical and data-driven decision-making capabilities.
- Advanced proficiency in MS Excel and PowerPoint.
- Experience with business dashboards, MIS, and analytical tools.
- Understanding of ROAS, ACOS, ROI, margins, pricing, trade spends, and promotional effectiveness.
- Strong communication, presentation, planning, and problem-solving skills.
- Excellent project management and execution capabilities.
- Ability to work effectively in a fast-paced, high-growth environment.
- Knowledge of AI tools and smart use of technology for analytics, reporting, and business automation will be an added advantage.

Preferred Candidate Profile
- MBA / PGDM preferred.
- 8–10 years of overall experience, preferably with a D2C, FMCG, consumer brand, or e-commerce company.
- Minimum 2–3 years of strong hands-on experience in Quick Commerce.
- Proven experience managing platforms such as Blinkit, Zepto, Swiggy Instamart, and other Quick Commerce platforms.
- Demonstrated track record of driving profitable growth, revenue, and P&L; performance.
- Strong experience in ABP, JBP, negotiations, commercials, promotions, and platform marketing.
- Strong relationships with Quick Commerce category, commercial, and account management teams.
- Experience managing and mentoring cross-functional / Quick Commerce teams.

Key Performance Indicators (KPIs)
- Revenue &
- GMV Growth
- P&L; &
- Contribution Margin
- Gross Margin / Profitability
- Platform-wise Growth
- SKU Productivity &
- Assortment
- Fill Rate &
- Product Availability
- OOS Reduction
- Inventory Health &
- Sell-through
- Marketing ROI / ROAS / ACOS
- Commercial &
- Trade Spend Efficiency
- New Product Launch Performance
- Account Receivables &
- Reconciliation
- Customer Rating &
- Catalogue Quality
- Achievement of ABP / JBP Targets

What We Are Looking ForA business-oriented Quick Commerce leader who can combine key account management, commercial negotiations, data analytics, marketing, inventory planning, and P&L; ownership to build a high-growth and profitable Quick Commerce business.

📌 Sr. Key Account Manager - Quick Commerce (Ahmedabad)
🏢 Tech System Solutions
📍 Ahmedabad