WE’RE HIRING | Sr. Engineer – IT Asset Management

We are looking for an experienced Sr. Engineer – IT Asset Management with strong expertise in ServiceNow CMDB, Discovery, and Service Mapping .

Role: Sr. Engineer – IT Asset Management

Experience: 3+ Years

Location: Bangalore

Work Mode: Hybrid

Role Summary The candidate will be responsible for supporting CMDB operations , building and maintaining ServiceNow Service Maps , validating CI relationships, ensuring CMDB data quality, and aligning service management practices with CSDM standards .

Key Responsibilities

• Build, maintain, and support ServiceNow Service Maps

- Manage CMDB data quality, CI relationships, reconciliation exceptions, and remediation activities
- Validate service dependencies with service owners, application owners, and technical SMEs

• Support ServiceNow Discovery operations and troubleshoot discovery/mapping issues

- Maintain accurate CI relationships and service dependencies
- Perform service map reviews, certification, and periodic validation
- Generate operational reports and document exceptions
- Support governance, compliance, and audit requirements





Required Skills

3+ years of hands-on experience in ServiceNow CMDB, Discovery & Service Mapping

Solid knowledge of CSDM

CI lifecycle management and dependency mapping

Experience with infrastructure, applications, cloud platforms, and ITSM processes

Strong analytical and troubleshooting skills

Excellent stakeholder management and communication skills

Success Measures

- CMDB data quality and compliance scores
- Service mapping throughput and quality
- Accuracy of CI relationships and service dependencies
- Timely resolution of CMDB and service mapping issues

Interested candidates can share their updated CV with the following details:

- Total Experience:
- Relevant ServiceNow Experience:
- Current Location:
- Current CTC:
- Expected CTC:
- Notice Period:

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📌 Sr. Engineer – IT Asset Management (Bangalore Urban)
🏢 Innova ESI
📍 Bangalore Urban