Hiring: Salesforce Solution Architect

Location: Bangalore

Experience: 8–14 Years

Hiring Type: FTE

We are looking for an experienced Salesforce Solution Architect to lead enterprise-scale Salesforce Service Cloud & Agentforce implementations.

Key Responsibilities:

- Own end-to-end Salesforce solution & technical architecture
- Design scalable Service Cloud, Case Management & Omni-Channel solutions
- Architect Agentforce / AI-powered service experiences
- Define data models, security, sharing & integration architecture
- Design integrations using REST/SOAP, MuleSoft & event-driven patterns
- Guide development teams on Apex, LWC, Flows & platform best practices
- Drive architecture governance, technical reviews and solution sign-offs
- Own performance, scalability, security, DevOps and CI/CD considerations
- Collaborate with clients, architects, BAs and delivery teams

Must-Have Skills:





Salesforce Service Cloud | Agentforce | Apex | LWC | Flows | Omni-Channel | Data Modeling | Security & Sharing | REST/SOAP | MuleSoft | Platform Events | Salesforce DevOps/CI-CD

Positive to Have:

Salesforce Application/System Architect | Service Cloud Consultant | Agentforce Specialist | AI Associate | Integration Architect | Data Cloud | Experience Cloud

Ideal Candidate: Strong Salesforce architecture experience with hands-on Service Cloud + Agentforce/AI exposure and excellent stakeholder management skills

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📌 Solutions Architect (Bengaluru)
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