Role - Service Delivery
Location - Bangalore
Work mode - WFO
Role & responsibilities
1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT
2 Daily review of pending complaints
3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
5 Arranging to send defective material back
6 Raising warranty claims wherever applicable
1. Submission of offers for NON AMC i.e Spares & R&S; as per company guidelines and policies and booking and billing the orders
Interested candidates cand drop in your CVs on
[email protected]
📌 Service Delivery Engineer - Chillers (Bengaluru)
🏢 Blue Star
📍 Bengaluru