Company Description Visa is a world leader in payments technology facilitating transactions between consumers merchants financial institutions and government entities across more than 200 countries and territories dedicated to uplifting everyone everywhere by being the best way to pay and be paid At Visa you ll have the opportunity to create impact at scale tackling meaningful challenges growing your skills and seeing your contributions impact lives around the world Join Visa and do work that matters to you to your community and to the world Progress starts with you The Site Reliability Engineering SRE is a critical part of our Visa Cloud platform strategy As an Site Reliability Engineer you have a mindset to maximize system availability through both proactive and reactive means you build robust technical support and automation to eliminate or minimize incidents as well as investigate and resolve issues in response to live incidents You are comfortable working with software engineering teams and supporting their demanding needs to ensure the security availability and performance of the platform You will join an established Cloudview - Site Reliability Engineering team Responsibilities You will identify and support all platform and user operations related to Visa Cloud Platform services IaaS PaaS Container as a service On a typical day Engineer will be primarily responsible for solving platform user and reliability issues You will apply advanced troubleshooting techniques to provide tailored solutions and dive deep into the root cause of an issue You will partner closely with software and systems engineers across the organization to ensure services systems are highly stable and performant Collaborate with other team members on managing end-to-end availability and performance of mission critical services while working on individual projects priorities deadlines and deliverables Solid communication skills with a strong sense of urgency and attention to details Visa Cloud SRE team has 24 7 365 operation model and work schedule will be required to work in shift or on call support model This is a hybrid position Expectation of days in office will be confirmed by your hiring manager Qualifications Bachelors or higher in Computer Science or other technical discipline or related practical experience 5-8 years experience in Production support environment for high availability critical platforms applications Hands on experience in Linux and Windows systems and good understanding of distributed computing environments Experience in networking technologies including DNS TCP IP SSL and Load Balancing Exposure to Virtualization Hyper-V VMware scvmm etc Experience in CI CD release support Experience with container related technologies like Docker Kubernetes Experience with alerts and monitoring support Grafana Prometheus Experience with Scripting Shell and PowerShell Working knowledge of relational and non-relational databases including creating and running queries MySQL and NOSQL Experience managing full application stacks from the OS up through custom applications Experience of working with ITIL disciplines Event Incident Problem Change Have an urge to document all the things so you don t need to learn the same thing twice Have an enthusiastic go-for-it attitude When you see something broken you can t help but fix it Additional Information Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law

📌 Senior Sw Engineer - Sre, Production Support, Linux, Networking, Ci/cd (Bengaluru)
🏢 Visa
📍 Bengaluru