Job Role : Salesforce Developer (Sales Cloud / Service Cloud / CMD)

Experience : 8+ Years

Location : PAN India

Job Type: Full Time

Roles and Responsibilitie s

Salesforce Sales Cloud Consultant/Lead (8+ Yea

- rs)8+ years of experience in Salesforce CRM implementation and suppo
- rt.Strong expertise in Salesforce Sales Cloud functionalities and best practic
- es.Experience with Lead Management, Opportunity Management, Forecasting, Quotes, and Sales Process
- es.Hands-on experience with Flows, Validation Rules, Approval Processes, and Reports/Dashboar
- ds.Experience integrating Salesforce with enterprise applicatio
- ns.Strong skills in requirement gathering, solution design, and stakeholder manageme
- nt.Ability to lead end-to-end implementations and mentor team membe
- rs.Salesforce certifications preferr

ed. Salesforce Service Cloud Consultant/Lead (8+
- Years)8+ years of experience in Salesforce CRM with a focus on Service
- Cloud.Expertise in Case Management, Service Console, Omnichannel Routing, Knowledge Management, and Entitle
- ments.Experience designing and implementing customer service and support solu




- tions.Hands-on experience with automation tools, workflows, and repo
- rting.Strong understanding of SLA management and customer service proc
- esses.Experience with integrations and large-scale Service Cloud implementa
- tions.Excellent communication and stakeholder management s
- kills.Salesforce Service Cloud certification pref

erred. Salesforce CMD (Customer Master Data) Consultant (
- 8+ Years)8+ years of experience in Salesforce and Customer Master Data Ma
- nagement.Strong understanding of Customer 360, Data Governance, and Data Quality fr
- ameworks.Experience in customer data modeling, deduplication, cleansing, and standar
- dization.Hands-on experience with data migration, data integration, and MDM s
- olutions.Knowledge of Salesforce data architecture and enterprise data management p
- ractices.Experience working with cross-functional business and technic
- al teams.Solid analytical and problem-solvin
- g skills.Salesforce and/or data management certifications p

referred.

📌 Senior Salesforce Developer (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai