Role & responsibilities

- Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion.

- Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and career development opportunities to enhance skill sets and drive career progression.

Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives.

- Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeholders, drove process refinements based on insights gathered. Mitigated technical, financial, and scheduling risks associated with the transition process.

- Collaborate with SOX, statutory,



and internal auditors to ensure compliance and address audit requirements. Proactively stayed abreast of regulatory changes and industry best practices, implemented robust compliance frameworks, and conducted regular audits to mitigate risks and uphold ethical standards. Effectively managed change initiatives, communicated vision and objectives, addressed resistance, and empowered employees to embrace change and adapt to evolving business requirements.

Skills/Experience

- Minimum 15-20 years of experiencing in Finance Operations (P2P)

- Extensive India Operations experience is must

- Preferably Qualified Accountant

- Must have worked in Captive or Shared Service (no BPO)

- Strong communication skills for negotiation & reconciliation

- Commercially focused with a strong Client service approach

- Strong experience in People Management

- Adept in managing & leading teams for running successful process operations and experience of developing procedures & service standards for business excellence.

- An effective communicator with excellent relationship building & interpersonal skills with proficiency in explaining complex financial data.

📌 Senior Manager - Accounts Payable with WPP SSC!!! (Mumbai)
🏢 WPP
📍 Mumbai